Frequently Asked Questions
Your Questions, Answered
Food Hampers
Nutritious food packages for individuals and families.
Donations
Support our mission with food or funds. Get Involved today.
Volunteer
Make a difference in this community by giving your time.
Support
Helping those in need with love, care and compassion.
Asked Questions
Who is eligible to receive a food hamper?
Anyone experiencing food insecurity in Calgary or the surrounding areas is eligible. You must complete the registration form and provide the required identification for all household members.
What documents do I need to provide when registering?
You’ll need: Full names, dates of birth, and ID numbers for each household member. Images of valid ID (photo ID for adults, any ID for minors) . Your home address and contact information. Income and expense details
How often can I receive a food hamper?
Clients can receive one hamper every 2 months. We kindly ask that you only request a hamper when eligible, to help us serve as many families as possible.
Is there a limit on how many hampers I can receive in total?
Yes. Each household is allowed a maximum of 3 hamper pickups. After that, we recommend reaching out to other food support services in the community.
Can two people from the same household register separately?
No. Only one food hamper per household is allowed at a time. Duplicate bookings under the same address or family name will be declined.
What’s included in the food hamper?
Each hamper includes essential non-perishable food items. Depending on donations, we may also include fresh produce, bread, hygiene, or household items (not guaranteed).
Can I come without bringing my ID?
No. You must bring the same physical or digital copies of ALL the IDs you uploaded during registration. This is required to verify your information.
I want to volunteer — how can I help?
We’re always grateful for volunteers! You can fill out the Volunteer Form on our website, and we’ll get in touch with opportunities to assist.
How can I donate to support the food bank?
You can donate online through our website or bring non-perishable food items to our drop-off location. Monetary donations help us purchase supplies and expand our reach.
Who can I contact for help with my registration?
You can book online by clicking Book Reservation Button. If you need help, please email us at sayedafatimafoodbank@gmail.com or call (403) 590-8200. Our volunteers will be happy to help you.
